FAQ`s

If you have questions about our toys and services, you're in the right place! Here are some frequently asked questions that can help you make informed decisions.

1. What age group are your toys suitable for?
Our toys are designed for a broad range of ages. Each product description includes the recommended age groups to ensure that children can enjoy safe and appropriate play. This way, you can confidently select toys that suit your child's developmental stage.

2. Do you offer free shipping?
Absolutely! We offer free shipping on all orders over $50. For smaller orders, shipping rates will vary based on your location. Our goal is to make your shopping experience as enjoyable and cost-effective as possible.

3. How long does shipping take?
Our estimated delivery time is between 7 to 15 business days, depending on where you're located. Once your order ships, you will receive a tracking number via email, so you can keep an eye on your package’s journey.

4. What is your return policy?
We want you to be completely satisfied with your purchase. That's why we offer hassle-free returns within 30 days of receiving your order. Items must be in their original condition and packaging for returns. For any return requests, please reach out to our customer service team at your convenience.

5. Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email. This allows you to monitor your package’s progress from our warehouse to your doorstep.

6. What if I receive a damaged or defective item?
We sincerely apologize for any inconvenience this may cause. If you happen to receive a damaged or defective item, please contact us within 7 days of delivery. Just send us pictures of the damaged product, and we will quickly arrange for a replacement or issue a refund.

Thank you for considering our toys for your child! We’re here to help, so feel free to reach out with any additional questions you may have.